Simply put, design thinking is a means of generating innovative solutions to problems. It forces a client-focused approach that results in both more ideas and greater potential for client satisfaction. David Kelley, Dennis Boyle and the d.school at Stanford are good places to start if you're interested to learn more about this 5-step process. In this article I briefly touch on each as it applies to stakeholder engagement.
Design thinking is a complex strategy that can also be quite fun! There are tons of worksheets and materials available for conducting a design thinking workshop for different audiences to solve various problems. If you're interested in hosting a workshop for your municipality or client send me a message and I'll point you in the right direction!
Do you use design thinking for community development? If so, how?